Business Mantra News
- The Government has provided additional safeguards to online consumers as the Union Government has made it mandatory from 1st January, 2018 to mention Maximum Retail Price (MRP) on goods sold through e-commerce platform along with other information like expiry date, manufacturing date, name and address of manufacturers, net quantity of the goods sold and Customer Care particulars on the label.
- The Union Food and Consumer Affairs Ministry had made these amendments with regard to the Legal Metrology (packaged commodities) Rules in June 2017.
- The Companies were granted six months time to abide by the new rules.
- Last year, Union Food and Consumer Affairs Minister had approved the amendments to the Legal Metrology (Packaged Commodities) Rules, 2011 to safeguard the interest and make more vigilant to online consumers.
- The Government brought this amendment to enhance consumer protection and to poise the requirement of ‘ease of doing businesses’.
- The amended provisions require the e-commerce sellers to exhibit the declaration required by rules upon the goods displayed by the sellers.
- The Union Government has asked to increase the font size of content over the label pasted on goods, so that the customer could easily read all the details.
- It has become obligatory not to print two different MRPs on an identical pre-packaged commodity and product unless it is allowed by law. This will be a relief to those consumers who get puzzled due to print of dual MRPS on goods sold in Malls and airports.
- The Medical drugs and devices like stent, valve, syringe and operations apparatus etc are brought in the purview of new law.
- The Government said that the many consumers have been compelled to pay double of MRP for these necessary tools as many companies are not displaying MRP and charged arbitrarily according to the capacity of the payer.
If these changes have been implemented meticulously, it would be really beneficial to the consumers.